FOR BUILDERS & DEVELOPERS

Builder Side β€” Complete Guide

Everything a builder can do on BharatLocal β€” every screen, every button, every plan. Deep enough that your sales manager can read it once and run the CRM without further training.

Free Β· β‚Ή0/mo Basic Β· β‚Ή4,999/mo Premium Β· β‚Ή14,999/mo

πŸ“‘ What's on this page

1
OVERVIEW

Who is the builder side for?

The Builder side of BharatLocal is a complete CRM for anyone selling under-construction or new-launch property β€” RERA-registered developers, property promoters, project marketing agencies, and channel partners. It replaces your spreadsheet, your WhatsApp Notes chats with leads, and your printed brochures with a single phone app.

πŸ“₯
Capture every lead
Buyers tap "Contact Builder" on your project listing β†’ lead lands in your inbox instantly with their name, phone, and which property they viewed.
πŸ“ž
Respond in seconds
One-tap WhatsApp reply with pre-saved templates. Your response-time SLA is shown publicly to buyers β€” fast replies = more conversions.
πŸ“ˆ
Convert & measure
Move leads through new β†’ contacted β†’ qualified β†’ converted. Funnel + conversion % auto-tracked. Export to Excel for your CA.
Who shouldn't use this
Individual home sellers β€” use the regular "Post Property" flow instead. The Builder CRM is for entities with at least one named brand (RERA promoter, real-estate company, channel partner).
2
PLANS & PRICING

Free Β· Basic Β· Premium

FREE
β‚Ή0/mo
  • βœ“ Up to 3 active projects
  • βœ“ 30 inquiries/month
  • βœ“ Basic lead inbox
  • βœ— Featured listing slots
  • βœ— Verified badge
  • βœ— Analytics dashboard
  • βœ— CSV export
  • βœ— Team members
POPULAR
BASIC
β‚Ή4,999/mo
or β‚Ή49,990/yr (2 months free)
  • βœ“ 15 active projects
  • βœ“ 500 inquiries/month
  • βœ“ 3 featured slots
  • βœ“ Verified badge
  • βœ“ Lead analytics dashboard
  • βœ— CSV lead export
  • βœ— Team members
  • βœ— Priority support
PREMIUM
β‚Ή14,999/mo
or β‚Ή1,49,990/yr (2 months free)
  • βœ“ Unlimited projects
  • βœ“ Unlimited inquiries
  • βœ“ 10 featured slots
  • βœ“ Verified badge + Analytics
  • βœ“ CSV / Excel export
  • βœ“ Team members (unlimited seats)
  • βœ“ Priority support
  • βœ“ Auto-response templates
πŸ’‘ Which plan should I pick?
  • Β· Free β€” single-project promoter, just want to see how the platform works
  • Β· Basic β€” small-to-mid builder, 5-15 active projects, no sales staff
  • Β· Premium β€” established developer with sales team, multi-project pipeline, needs Excel reports for accounts
3
ONBOARDING

How to sign up & pay

1
Open the app β†’ Bottom nav β†’ More β†’ πŸ— Builder CRM
2
Type your builder name in the autocomplete. The app searches RERA-registered builders + properties already listed. If you don't appear yet, type it freshly β€” admin will link it.
3
Pick a plan by tapping its card. The selected plan card highlights in deep blue.
4
Tap Subscribe β‚Ή4,999/mo (or whichever plan price). Razorpay native checkout opens β€” pay via UPI, card, NetBanking, or wallet.
5
On success the app shows "Welcome to Premium!" and routes you to the Builder Dashboard. The subscription is now active for 30 days from this moment.
6
If payment is interrupted (you closed Razorpay, network died) β€” open the same screen again, you'll see a "Recovering pending payment…" banner. The backend reconciles with Razorpay every 60 seconds.
πŸ” Already subscribed?
Reopening the signup screen shows a "You're already on Premium for Aparna Constructions" banner with an OPEN DASHBOARD button β€” it won't double-charge.
4
YOUR CONTROL CENTRE

Builder Dashboard tour

After subscribing, this becomes your home screen. Path: More β†’ πŸ— Builder CRM β†’ Open dashboard

Top metrics strip

  • Active leads β€” count of leads in 'new' or 'contacted' status
  • This month's inquiries β€” total received this calendar month (resets 1st of each month). Free plan shows red if approaching the 30-inquiry cap.
  • Avg response time β€” minutes between lead landing and your first contact. Shown publicly on your builder profile to buyers.
  • Conversion % β€” converted Γ· total leads (last 30 days)

Action tiles

πŸ“₯ Lead Inbox All incoming buyer inquiries. Opens section 5.
πŸ“· Post Diary Update Upload milestone photo. Section 7.
πŸ“Š Analytics Funnel charts (Basic+). Section 9.
⬇ Export CSV Lead Excel download (Premium). Section 10.
⭐ Featured Slots Boost listings. Section 11.
βœ… Verified Badge Trust mark. Section 12.
πŸ‘₯ Team Invite staff (Premium). Section 15.
πŸ“… Site Visits Buyer-booked visits. Section 8.
Free plan limits visible: The dashboard shows only your first 3 projects. The 4th onward say "Upgrade to Basic to manage" with an inline button.
5
DAILY OPERATION Β· CORE

Lead Inbox

Free Basic Premium

When a buyer taps "Contact Builder" / "Call" / "WhatsApp" / "Visit Request" on your project listing, a row is created in builder_leads. That row shows up in your inbox in real-time with a push notification.

Lead status workflow

NEW β†’ CONTACTED β†’ QUALIFIED β†’ CONVERTED or LOST

Every button on a lead row

ButtonWhat it does
πŸ“ž CallOpens phone dialer with buyer's number. Auto-marks status β†’ contacted, records first-response timestamp.
πŸ’¬ WhatsAppOpens WhatsApp pre-filled with your auto-response template + a deep link back to the property. Status β†’ contacted.
βœ“ Mark QualifiedStatus β†’ qualified. Use when the buyer has budget, timeline, and serious intent.
πŸŽ‰ Mark ConvertedSale closed. Status β†’ converted. Counted in your conversion % metric.
βœ— Mark LostBuyer dropped off. Status β†’ lost. Reason field appears: budget / timing / location / competitor / other.
πŸ“ Add NoteFree-form notes β€” useful for next-call reminders, family members' names, budget constraints.
πŸ‘€ AssignPremium-only. Assigns the lead to a team member by name. They get a push notification.

Filter bar at top

Tap any chip to filter the list:

All (47) New (5) Contacted (12) Qualified (8) Converted (3) Lost (19)
SLA chip on each lead row turns red if it's been > 1 hour since the lead landed and you haven't tapped Call or WhatsApp yet. Your average SLA is shown publicly to buyers on your profile β€” fast = more conversions.
6
FASTER REPLIES

Auto-response Templates

Premium

Pre-write the messages you send most often. When a buyer inquiry arrives, you can tap πŸ’¬ WhatsApp and pick a template instead of typing.

Built-in template variables

VariableReplaces with
{buyer_name}"Mohan" β€” name the buyer entered on inquiry
{property_title}"Aparna Moonstone, 3BHK Premium"
{builder_name}"Aparna Constructions"
{price}"β‚Ή1.45 Cr"
{contact_link}https://bharatlocal.app/p/123 β€” deep link to that listing

Sample template

Hi {buyer_name}, Thanks for your interest in {property_title}! This is {builder_name}. The unit is priced at {price} and we have site visits available this weekend. Would Saturday 11am or Sunday 4pm work for you? View the project: {contact_link}

Buttons on the templates screen

  • + New template β€” opens editor; you give it a name + body + tags (initial, follow_up, price_inquiry)
  • Edit ✏ on existing β€” modify body or rename
  • Set as default β€” this template auto-opens for any new lead
  • Duplicate β€” copy as starting point for a similar one
  • Delete πŸ—‘ β€” confirmation required
7
TRUST & ENGAGEMENT

Construction Diary

Free Basic Premium

Post photo updates of construction milestones. Every buyer who saved or inquired about that project gets an FCM push notification β€” keeps cold leads warm and turns serious buyers into repeat-checkers of your profile.

Milestones available

πŸ— Foundation 🏒 Structure πŸͺ¨ Slab πŸͺŸ Interior 🚰 Plumbing 🎨 Painting πŸ”‘ Handover πŸ“Œ Other

Post a diary update β€” step by step

  1. 1 Dashboard β†’ πŸ“· Post Diary Update
  2. 2 Pick the project from dropdown (auto-filtered to your active projects)
  3. 3 Tap the milestone chip β€” slab, painting, etc.
  4. 4 Set completion % with the slider (0-100). E.g. "Slab 60% done"
  5. 5 Add a short title and body (optional but recommended)
  6. 6 Tap πŸ“· Add Photos β€” pick from gallery or camera. Up to 10 images per post.
  7. 7 PUBLISH β€” posts to project page + fires FCM to subscribers
Why this matters: A buyer who saved your project 4 months ago and forgot about it gets pinged "Aparna Moonstone β€” Slab 80% done β€” 3 new photos." They open the app, see real progress, and you stay top of mind without spending on ads.
8
CALENDAR

Site Visit Bookings

Free Basic Premium

Buyers tap πŸ“… Book Site Visit on your project page and pick a date+slot. The booking shows on your dashboard as a card with their name, phone, party size, preferred time.

Buttons on each visit card

  • βœ“ Confirm β€” status β†’ confirmed. Buyer gets push + SMS with site location pin.
  • πŸ“ž Call buyer β€” direct dial
  • ↻ Reschedule β€” pick new date, buyer is notified
  • βœ— Decline β€” sends a courteous decline message. Reason optional.
  • βœ“ Mark Attended β€” after the visit. Triggers a follow-up reminder for tomorrow.
Day view: πŸ“… Today shows time slots stacked vertically with each booking pinned. Week view: πŸ“† Week shows Mon-Sun grid.
9
MEASURE WHAT MATTERS

Lead Analytics

Basic Premium

Three charts give you the full picture:

A. Funnel chart

Horizontal bars showing how leads drop off: Total β†’ Contacted β†’ Qualified β†’ Converted. Each bar shows count + drop-off %. If your contacted-to-qualified rate is below 30%, your sales team needs better qualification questions.

B. 30-day daily trend

Line chart of inquiries-per-day for the last 30 days. Spot which marketing pushes worked β€” did your WhatsApp campaign on day 12 spike inquiries?

C. Source breakdown

Pie chart: how many leads were Call / WhatsApp / Visit Request / Message. Tells you which CTAs work best β€” most builders find WhatsApp converts 2Γ— call.

Single top-line number

Conversion % β€” bold, 32pt, at the top. Goal: keep it above 8%.

Free plan: Tapping Analytics shows a "Upgrade to Basic β€” β‚Ή4,999/mo" gate. Backend returns HTTP 402 with the upgrade prompt.
10
EXPORT & ANALYZE

CSV / Excel Export

Premium only

Download all your leads as an Excel-compatible CSV for your CA, MIS reporting, or to import into another CRM.

Fields in the export

Β· lead_id
Β· buyer_name
Β· buyer_phone
Β· property_title
Β· locality
Β· city
Β· inquiry_type
Β· status
Β· created_at (IST timestamp)
Β· first_response_at
Β· response_minutes (SLA)
Β· notes
Β· assigned_to
Β· conversion_value (if converted)

How to export

  1. 1 Dashboard β†’ ⬇ Export CSV
  2. 2 Pick date range (default: last 90 days)
  3. 3 Optional: filter by status (e.g. only converted)
  4. 4 DOWNLOAD β€” file saves to your phone with bearer-token auth, then a dialog shows COPY / EMAIL / SHARE buttons
Privacy note: The CSV file is yours β€” BharatLocal doesn't keep a copy server-side after generation. Treat it like client PII and follow your DPDPA obligations.
12
TRUST

Verified Builder Badge

Basic Premium

A green βœ… Verified badge next to your builder name on every listing + on your public builder profile. Statistically increases inquiries by ~40% in our pilot data.

Documents to submit

  • RERA registration certificate (Telangana / your state RERA)
  • Company GST certificate
  • One project completion certificate (any past project)
  • Director / promoter PAN

Flow

  1. 1 Dashboard β†’ βœ… Claim Verified Badge
  2. 2 Upload PDFs/images for each doc
  3. 3 Submit β€” admin queue gets a row
  4. 4 Admin reviews (24-48h SLA). Approve β†’ badge appears. Reject β†’ reason shown, you re-submit.
13
SOCIAL PROOF

Buyer Reviews

Buyers who have inquired or visited can rate your builder 1-5 stars and leave a written review. The average appears next to your name everywhere β€” listings, search, builder profile.

What buyers rate

  • Overall (1-5)
  • Construction quality
  • On-time delivery
  • Sales experience
  • After-sales support

Your tools

  • πŸ’¬ Reply β€” your reply appears under the review. Good response to a 2-star review can save a deal.
  • 🚩 Report β€” for fake or abusive reviews. Admin moderates.
You cannot delete a review. By design β€” would-be home buyers see un-edited feedback. Reply professionally to negatives; they often convert into the strongest signals of trust.
14
YOUR PUBLIC SCORE

Reputation Score (0-100)

Computed automatically every night. Shown to buyers as a single 0-100 number with a 5-segment progress bar on your builder profile. Drives where you rank in the Builder Leaderboard.

What feeds the score

FactorWeight
RERA verification status25%
Past project on-time delivery (%)20%
Avg buyer rating20%
Lead response SLA (avg minutes)15%
Number of completed projects10%
Verified badge held + Construction Diary posts last 90d10%

How to improve yours

  • Reply to leads in < 15 min (biggest single lever)
  • Get RERA verified + claim the verified badge
  • Post diary updates monthly on every active project
  • Ask happy buyers to leave reviews after handover
15
MULTI-USER

Team Members

Premium only

One Premium subscription, multiple staff logins. Each rep uses their own phone number to log in but works inside your builder's CRM.

Roles

RoleCan do
πŸ‘‘ OwnerEverything β€” billing, invite/remove members, all leads, all settings
πŸ§‘β€πŸ’Ό ManagerSee & edit all leads, post diary, view analytics. Cannot manage billing or team.
πŸ“ž AgentSee only leads assigned to them, reply via call/WhatsApp, update status.
πŸ‘ Read-onlyView leads + analytics. Cannot edit anything. Useful for management observers.

Full invite flow

  1. 1 Owner: Dashboard β†’ πŸ‘₯ Team β†’ + Invite member
  2. 2 Enter name + 10-digit phone (+91 is baked in) β†’ pick role β†’ SEND INVITE
  3. 3 Share sheet pops up with the 8-char invite code + COPY LINK + WHATSAPP
  4. 4 Sales rep: receives WhatsApp message, taps link OR opens app β†’ Profile β†’ Join a builder team β†’ enters code β†’ ACCEPT INVITE
  5. 5 Status flips to ACCEPTED on owner's team list. Rep now sees the same CRM dashboard.

Manage existing members

Tap any team member row to get:

  • πŸ“€ Re-share invite link β€” if they lost the WhatsApp message
  • πŸ—‘ Revoke invite / Remove from team β€” they lose access immediately
Billing: No per-seat charge. Unlimited seats on the β‚Ή14,999 Premium plan. If you downgrade or expire, all team members lose access in lockstep β€” they don't keep working for free.
16
BILLING

Upgrade / Downgrade / Auto-renewal

Upgrade (Free β†’ Basic / Basic β†’ Premium)

Open the same Builder CRM signup screen. The plan card for the upgrade highlights. Tap Upgrade β‚Ή14,999/mo. Razorpay opens, you pay only the difference for remaining cycle. Pro-rating is handled server-side.

Downgrade

Blocked while you're on a higher plan and still inside the paid period. Backend returns HTTP 409 with message "You're on Premium until 15 Jul 2026 β€” switch will activate on that date." Set a reminder; when expiry hits, your subscription becomes Free and feature gates kick in.

Auto-renewal

During checkout, toggle πŸ” Auto-renew monthly. Razorpay Subscriptions takes over β€” debits your saved card/UPI on day 1 of each cycle and creates a new subscription row server-side. Cancel anytime under Dashboard β†’ βš™ Subscription β†’ Cancel auto-renew. The current paid period stays active till expiry.

Payment failures

If a renewal charge fails, you get a push notification + WhatsApp + email. You have 3 days grace to retry from the app. After that:

  • Status β†’ grace β€” dashboard still works, banner says "Payment failed, retry"
  • After 3 days β†’ expired β€” Free-tier limits apply, team members lose access
  • All your leads + diary + reviews stay safe in DB β€” paying brings everything back instantly
QUICK REFERENCE

Where each thing lives in the app

πŸ“₯ Lead Inbox β†’ Dashboard β†’ Lead Inbox tile
πŸ“· Diary post β†’ Dashboard β†’ Post Diary Update
πŸ“Š Analytics β†’ Dashboard β†’ Analytics tile
⬇ CSV export β†’ Dashboard β†’ Export CSV
⭐ Featured slots β†’ Listing detail β†’ Boost button
βœ… Verified claim β†’ Dashboard β†’ Claim Verified Badge
πŸ“… Site visits β†’ Dashboard β†’ Site Visits
πŸ’¬ Templates β†’ Dashboard β†’ Auto-response templates
πŸ‘₯ Team owner β†’ Dashboard β†’ Team
πŸ‘€ Team member accept β†’ Profile β†’ Join a builder team
βš™ Subscription / billing β†’ Dashboard β†’ Subscription
πŸ” Renew/cancel β†’ Profile β†’ My Subscriptions
β˜…
COMPETITIVE EDGE

What you get here that other portals don't

Most large Indian real-estate portals were built for buyers; the builder/seller tools are an afterthought bolted on for ad revenue. BharatLocal is the opposite β€” the buyer experience is great, but the builder CRM is the product. Here's what you only get here:

Feature BharatLocal Typical portal
Entry price Free tier β€” 3 projects, 30 leads/mo, β‚Ή0 β‚Ή5,000-25,000 minimum to list anything
Premium CRM β‚Ή14,999/mo β€” all features, unlimited seats β‚Ή40,000-1,00,000/mo + per-seat fees
RERA verification Auto-synced nightly from state RERA portals β€” your listing shows live RERA number with a green badge Honor-system text field, no verification
Construction Diary Push photos of milestones β†’ every saved-buyer gets FCM notification β†’ cold leads revive Doesn't exist. Buyer who saved 6 months ago forgets you.
Reputation Score 0-100 multi-factor (RERA + delivery + reviews + SLA), recomputed nightly, public Star rating only β€” paid placement masks it
Lead response SLA Avg minutes shown publicly on your profile β€” incentive to reply fast Hidden from buyers
Team / multi-seat Unlimited staff seats on one Premium plan Per-seat add-ons at β‚Ή2,000-5,000/seat/mo
AI Buy Score Each listing gets a 0-100 score from 7 signals (price vs locality, builder rep, RERA, EMI affordability, locality growth, age, amenities). Helps your fairly-priced listings stand out. No equivalent
Locality Intelligence 7-year YoY price growth chart, walkability, hospitals nearby, schools nearby β€” buyer sees this in-context on your listing Static "About this area" paragraph
Future-price forecast Backend model projects 1/3/5-year price for the locality, shown on your premium listings Doesn't exist
WhatsApp-first UX Every CTA β†’ WhatsApp deep link with template + property link pre-filled In-app chat that no one opens
Multi-language English + Hindi + Telugu (more states soon) English-only or English + Hindi
CSV / Excel export Built-in on Premium β€” your CA gets it in one tap Enterprise tier only, often gated behind sales calls
Pricing transparency All plan prices on website + in-app, self-serve checkout "Talk to our team for pricing"
Site Visit calendar Buyers book directly from listing β†’ shows in your day/week view β†’ SMS+push confirm flow "Request callback" then offline coordination
Buyer Compare Buyers compare 2-3 properties side-by-side. Your fairly-priced project beats the over-priced one head-to-head. No equivalent
πŸ’° Cost savings example
A mid-sized Hyderabad builder with 8 sales staff would pay β‚Ή60,000-90,000/mo on legacy CRMs (CRM β‚Ή40k + per-seat β‚Ή2.5k Γ— 8 = β‚Ή60k, plus ad placement). On BharatLocal Premium: β‚Ή14,999/mo all-in. Net saving: β‚Ή5-9 lakh/year.
πŸ“ˆ Conversion advantage
The combination of RERA badge + Reputation Score + public response SLA + Construction Diary means a serious buyer can verify your trustworthiness in 30 seconds. Pilot builders report 30-45% higher inquiry-to-visit conversion vs their existing listings on legacy portals.
⚠ Honest caveats
  • Buyer base is smaller right now β€” large portals have a 10-year head start on traffic.
  • Telugu states (TG / AP / KA) are the strongest markets today; North & West India listings have thinner coverage.
  • Web version is read-only; full functionality is on the Android app (iOS coming).

Ready to put your sales on autopilot?

Sign up free, list 3 projects, see if buyer inquiries actually arrive. Upgrade only when you need bigger limits.

⬇ Download BharatLocal APK
Android only Β· 18 MB Β· Free to install
⚠
Early Access Β· Pilot Mode Β· Important disclaimers

BharatLocal is currently in pilot testing. Features, prices, and availability may change without notice. Use at your own risk.

  • No financial / investment advice. AI Buy Score, Fair Price chip, future-price forecast, EMI calculator, and loan compare are indicative tools, not professional advice. Consult a SEBI-registered advisor before any property investment decision.
  • No legal advice. AI Document Verification is a sanity-check tool only. It is not a substitute for a qualified lawyer's title search, encumbrance review, or contract opinion. Always engage your own advocate before signing or paying token money.
  • Data accuracy. Property listings, RERA data, locality scores, and price benchmarks are best-effort from public sources. Verify independently before any transaction.
  • Provided AS-IS. No express or implied warranties of merchantability, fitness for purpose, or uninterrupted service during the pilot phase.
  • Pricing is provisional. Pilot prices (Premium β‚Ή99/mo, Builder Basic β‚Ή4,999, Builder Premium β‚Ή14,999, Boost β‚Ή499/β‚Ή1,299) may change at general-availability launch.

Full terms: /terms Β· Privacy: /privacy Β· Refund: /refund Β· Grievance Officer: admin@bharatlocal.app